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Case studies from the Camp Management and Camp Coordination (CCCM) Cluster

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Title Year Emergency Article Type Publication Description Keywords Country Year-start Year-end EmergencyTypeSimple ArticleType PublicationSimple ChapterSimple
Title Year Emergency Article Type Publication Description Keywords Country Year-start Year-end EmergencyTypeSimple ArticleType PublicationSimple ChapterSimple
Iraq, 2014 - present , Conflict present conflict Case study CCCM case studies Vol.3 Ch1 The CCCM response to displacement in Iraq included support to more than 450,000 IDPs living in formal camp settings. In the Kurdistan region of Iraq, a CCCM mentorship consortium project provided training and mentorship to camp management teams in four districts. The project built capacity through a blend of formal training and on-the-job operational support that included coaching and advice on real-time camp management issues. Iraq 2014 present Conflict case study CCCM_Case Studies_Chapter 1_VOL 3
Thailand , 2015, Conflict 2015 conflict Case study CCCM case studies Vol.3 Ch1 The community-led governing bodies in the camps along the Thai/Myanmar border initiated a process to formulate housing and land-use guidance notes and trainings to address the unregulated and organic settlement patterns within the border camps3. The yearlong process led to the development of guidance notes to more effectively manage land use within the nine camps along the border by the community-led camp governing bodies. This included setting up community-led shelter working groups, community-led GIS mapping of the camps as well as conducting trainings on improved understanding and assistance to vulnerable households’ needs. Thailand 0 2015 Conflict case study CCCM_Case Studies_Chapter 1_VOL 3
South Sudan, 2016-2017, Conflict 2017 conflict Case study CCCM case studies Vol.3 Ch1 The project took services closer to IDPs, host community members and returnees affected by the on- going conflict in Unity State through mobile outreach teams and static presence in line with the Beyond Bentiu Response Strategy. This facilitated restoring dignity among the affected population, provided opportunities for IDP returns and provided information to increase understanding in humanitarian operations. South Sudan 2016 2017 Conflict case study CCCM_Case Studies_Chapter 1_VOL 3
Afghanistan, 2018-Ongoing , Protacted Conflict Ongoing conflict Case study CCCM case studies Vol.3 Ch1 The main project objective was to ensure that the displacement affected communities are protected and able to access life-saving assistance and durable solutions for their recovery. Activities included establishing and supporting community management structures (‘committees’) in informal settlements, Identifying needs and gaps - with focus on very vulnerable people who had fallen through the humanitarian assistance net - , sharing services and procedures information for accessing assistance, and establishing community centres for communities to access information, be referred to relevant services, access space for localised and inclusive coordination meetings, socialising/ recreational activities, and provision of services by third parties. Afghanistan 2018 Ongoing Protacted Conflict case study CCCM_Case Studies_Chapter 2_VOL 3
Afghanistan, 2018-Ongoing , Drought Ongoing Drought Case study CCCM case studies Vol.3 Ch2 The project was established in response to a wave of internal displacement and subsequent proliferation of informal sites accommodating the IDPs. The project was based on Camp Management methodologies, concentrating on the following outcomes/outputs: • Support to Coordination: through mapping informal sites and blocks/groups within them, undertaking IDP registration and intentions surveys, monitoring service provision (or lack thereof) and convening site-level coordination meetings. • Communication with Communities: through mobile teams, Community Tents, Community Meetings, theatre performances and identification of IDP focal points. • ‘Light’ Protection: through protection monitoring and referrals. Afghanistan 2018 Ongoing Drought case study CCCM_Case Studies_Chapter 2_VOL 3
Iraq, 2017-Ongoing, Conflict 2017- Ongoing Conflict Case study CCCM case studies Vol.3 Ch2 Centred around the strategy of Community Resource Centres(CRCs) as outreach hubs in the main governorates of return, Anbar, Diyala, Kirkuk, Ninewa and Salah al-Din. This coordination framework in partnership with the Joint Coordination and Monitoring Center (JCMC), on behalf of the Iraqi Government and in support of humanitarian and recovery/stabilization partners was charged with the establishment and operation of a network of CRCs to facilitate service delivery through information provision, referral to service providers and community engagement to support the safe, voluntary, non-discriminatory and sustainable returns and reintegration of mixed populations. Iraq 2017 2017- Ongoing Conflict case study CCCM_Case Studies_Chapter 2_VOL 3
Iraq, 2017-Ongoing, Conflict Ongoing Conflict Case study CCCM case studies Vol.3 Ch2 The CCCM Cluster and partners adapted camp management to contexts across the Iraq response, including the use of mobile team responses for out-of-camp displacement settings. As nearly 70%3 of the refugee and IDP population settled outside of camps in often critical conditions, CCCM partners have sought to develop an out-of-camp response aimed at applying traditional CCCM core activities to the management of smaller pockets of IDP settlements predominately in urban and peri-urban areas. Iraq 2017 Ongoing Conflict case study CCCM_Case Studies_Chapter 2_VOL 3
Lebanon, 2013-2018, Conflict (Syria) 2018 Conflict Case study CCCM case studies Vol.3 Ch2 The Collective Site Management and Coordination (CSMC) programme started in 2013 as a Camp Management response to Syrian refugees in Lebanon. UNHCR established the term ‘Collective Site Management and Coordination’ in early 2014 to describe the informal nature of the camp response in Lebanon and to include collective shelter and collective centre management and coordination. The CSMC programme used a mobile approach centred around Community Capacity Building (CCB), in order to hand over site management and coordination responsibilities to refugees and local authorities, and thereby to reduce dependence on NGOs. The project was implemented in more than 250 Informal Settlements in the Bekaa Valley and North Lebanon, the implementing agency reaching nearly 40,000 refugees. The project involved the focus areas of establishing and training settlement committees; coordinating with service providers for service delivery at community level as well as referral of individual cases; and building the capacity of local authorities through staff secondment and training. Lebanon 2013 2018 Conflict (Syria) case study CCCM_Case Studies_Chapter 2_VOL 3
Somalia, 2017-Ongoing , Conflict/Drought Ongoing Conflict/Drought Case study CCCM case studies Vol.3 Ch2 CCCM partners in Somalia have been using a mixed approach of traditional and mobile activities to respond to the 2.6 million displaced people in the country. Partners were focused on strengthening coordination of services, improving living conditions in sites through care and maintenance and ensuring diverse community governance systems for better overall site management. Somalia 2017 Ongoing Conflict/Drought case study CCCM_Case Studies_Chapter 2_VOL 3
South Sudan, 2018-2019, Conflict in UN House PoC 2019 Conflict Case study CCCM case studies Vol.3 Ch2 Following a sudden outflux of at least 3,000 IDPs from the Juba UN House Protection of Civilian (PoC) site after the outbreak of internal conflict, the CCCM cluster called on partners to launch one of the first formal mobile camp management responses in the country. The sudden displacement and the small population size meant that a full-scale camp management response was not required and the overall goal of the response was to support suddenly displaced people to equitably access humanitarian services and to ensure that the affected population is empowered to manage their own site management and coordination activities. South Sudan 2018 2019 Conflict in UN House PoC case study CCCM_Case Studies_Chapter 2_VOL 3
Bangladesh, 2018, Ethnic Violence 2018 Ethnic violence Case study CCCM case studies Vol.3 Ch.3 The Site Management Project aims to improve the living standard of the camp population and host community in Cox’s Bazar by upporting the government of Bangladesh’s Office of the Refugee Relief and Repatriation Commission (RRRC) Camp in Charge to ensure equitable access to services and protection for displaced Rohingya living in Camp 15 (Jamtoli). The project established community development structures through a system of block and sub-block committees (BDCs) to ensure effective and targeted delivery and monitoring of the services, assist with the relocation of vulnerable households, ensure accountability through a complaint-response mechanism and liaise across different activity-based committees. The project activities were coordinated with the site management sector and implemented within the framework of the sector strategy to improve quality of life and dignity and to advocate for solutions. Bangladesh 0 2018 Ethnic Violence case study CCCM_Case Studies_Chapter 3_VOL 3
Greece, 2015-2017, Influx/Outflux for Internartional Protection 2017 Influx/Outflux Case study CCCM case studies Vol.3 Ch.3 From 2015-2017, the implementing agency engaged in site management support across Greece. The goal was to uphold dignity and strengthen access to basic rights for persons on the move in Greece. This goal was pursued through a range of interventions across sectors, both in and outside of sites. The implementing agency’s approach to Site Management Support (SMS) included a holistic multi-sector service provision. In Greece there was a heavy focus on protection, legal aid, food security, shelter, non-food items, WASH and education, capacity building of local actors and volunteer groups. Greece 2015 2017 Influx/Outflux for Internartional Protection case study CCCM_Case Studies_Chapter 3_VOL 3
Colombia, 2015-Ongoing, Conflict (Venezuela) Ongoing Conflict Case study CCCM case studies Vol.3 Ch.3 The reception center entitled “Center for Integrated Assistance”, first of its kind, aims at temporarily addressing the urgent humanitarian and protection needs of the most vulnerable people fleeing from Venezuela, as well as supporting the response of the local authorities. The most noteworthy innovative elements of the facility stand in its eligibility determination algorithm, length of stay and rotation determination system and its exit strategy mechanism combining humanitarian and government efforts. Colombia 2015 Ongoing Conflict (Venezuela) case study CCCM_Case Studies_Chapter 3_VOL 3
Turkey, 2011-Ongoing, Conflict (Syria) Ongoing Conflict Case study CCCM case studies Vol.3 Ch.4 This case study describes how remote coordination and CCCM remote operations were effectively applied in the case of Gaziantep, as one of the most advanced good practice case study. Turkey 2011 Ongoing Conflict (Syria) case study CCCM_Case Studies_Chapter 3_VOL 3
Nepal, 2011-2020, Natural Disaster Earthquake 2020Case study CCCM case studies Vol.3 Ch.4 Nepal has been at risk of multiple hazards, notably earthquakes and floods and there has been a continuing need to build community resilience following the devastation of the 2015 Gorkha earthquakes. The preparedness projects in Nepal focused on preparing for a mass displacement event by identifying open spaces and multipurpose infrastructure for use as emergency shelter. In addition, capacity building with local government officials and with local communities ensured that first responders to an emergency are prepared to establish and manage temporary settlements for displaced persons. Nepal 2011 2020 Natural Disaster case study CCCM_Case Studies_Chapter 4_VOL 3
Philippines, 2017-2017-2018, Natural Disaster 2017-2018 Cyclone Case study CCCM case studies Vol.3 Ch.4 The Mass Evacuations in Natural Disasters (MEND): Disaster Risk Reduction and Resilience Building in Metro Manila’s Most Vulnerable Cities project aimed to build the resilience of the vulnerable populations constantly threatened by natural disaster, particularly the threat of a major earthquake. The project targeted the most vulnerable urban poor communities, particularly the informal settlements and slum areas along rivers and water ways. The preparedness approach of the project focused on capacity building with both local authorities and community members through gathering information about the target communities, hands-on trainings to refine and adapt local contingency plans and a final simulation exercise to stress test the evacuation plans. Philippines 2017 2017-2018 Natural Disaster case study CCCM_Case Studies_Chapter 4_VOL 3
Vanuatu, 2016-2016-Ongoing , Natural Disaster 2016-Ongoing Natural disaster Case study CCCM case studies Vol.3 Ch.4 The MEND mission in Vanuatu was requested by the Government of Vanuatu in order to strengthen the disaster management processes of the humanitarian actors in the country and to promote disaster risk reduction, preparedness and response activities. A draft National Evacuation Plan was developed, incorporating sub-plans for three highpriority areas as indicated by the Government. Given Vanuatu’s high vulnerability to disasters, the mission sought to provide concrete guidance on ways to improve preparedness and decrease vulnerability for the local population, including those most at risk during displacement and disaster. Vanuatu 2016 2016-Ongoing Natural Disaster case study CCCM_Case Studies_Chapter 4_VOL 3
Iraq, 2014, Conflict 2014 Conflict Case study CCCM case studies Vol.2 CCCM agencies form a consortium to provide training and mentorship in camp management to twelve government appointed IDP camp managers. The capacity building project aimed at strengthening the skills and knowledge of camp managers and their staff throughout the Dohuk Governorate through the provision of both formal trainings and on-the-job mentorship. Iraq 0 2014 Conflict case study CCCM_Case Studies_VOL 2
Iraq, 2014, Conflict 2014 Conflict Case study CCCM case studies Vol.2 The overall aim of the project was to inform the humanitarian response to IDPs living in camp settings at an operational and strategic level. The project sought to facilitate the identification of needs and response gaps to support the upcoming Humanitarian Response Plan (HRP), as well as to allow camp management agencies to more easily monitor service delivery and changing conditions over time. Iraq 0 2014 Conflict case study CCCM_Case Studies_VOL 2
South Sudan, 2014, Conflict and Flood 2014 Conflict and flood Case study CCCM case studies Vol.2 The CCCM Cluster expanded and improved the Bentiu Protection of Civilians (PoC) site to increase protection of the displaced population, accommodate growing numbers of IDPs and prevent flooding. South Sudan 0 2014 Conflict and Flood case study CCCM_Case Studies_VOL 2
Philippines, 2013, Typhoon 2013 Typhoon Case study CCCM case studies Vol.2 This case study highlights the CCCM Cluster’s collaboration with the Protection Cluster to mitigate the risks of and respond to Gender-Based Violence (GBV) during an emergency response with large-scale displacement. The CCCM Cluster’s Displacement Tracking Matrix (DTM) aided the identification of vulnerable groups, such as unaccompanied minors at risk of trafficking and GBV in the immediate post-emergency displacement phase. Philippines 0 2013 Typhoon case study CCCM_Case Studies_VOL 2
Zambia, 2015, Land Ownership 2015 Land ownership Case study CCCM case studies Vol.2 This case study highlights the role of the CCCM Cluster in building the capacity of local authorities, Red Cross volunteers and NGOs to respond to a displacement situation and manage a camp efficiently and ensure the participation of the affected population. Zambia 0 2015 Land Ownership case study CCCM_Case Studies_VOL 2
Burundi, 2006-2011, Conflict (Congolese) 2011 Conflict Case study CCCM case studies Vol.1 This case study from the refugee camps in Burundi (2006-2011) covers the period when there was a dedicated international NGO Camp Manager and the subsequent handover of camp management responsibilities to national authorities.A CCCM training was conducted in order to develop some clarity, and resulted in the formulation and signing of a written agreement clearly stipulating which agency was responsible for which activities. The case study focuses on four specific themes that provide lessons regarding: environmental challenges, increasing community participation, involving host communities and handing over camp management activities to national authorities. Burundi 2006 2011 Conlfict (Congolese) case study CCCM_Case Studies_VOL 1
Colombia, 2011-2013, Conflict 2013 Conflict Case study CCCM case studies Vol.1 The CCCM Cluster’s efforts in Colombia involved strengthening the temporary shelter coordination and management capacity of national authorities.The CCCM Cluster in Colombia adopted a holistic strategy to achieve this, including: the development of information management tools; joint programs between the Government of Colombia and the United Nations System; the adaptation of CCCM tools to the Colombian context, including a focus on gender and cultural issues, and the needs of conflict and natural disaster affected populations; and the transfer of capacity building methodologies to national, municipal and local authorities. These CCCM methodologies have created a pool of over 100 managers, and 1,465 people have received CCCM training over the last three years. Colombia 2011 2013 Conflict case study CCCM_Case Studies_VOL 1
Haiti, 2010-2013, Earthquake 2013 Earthquake Case study CCCM case studies Vol.1 Since 2011, the Government of Haiti, with support from the CCCM/Shelter Cluster and partner agencies, has engaged in Cash Grants Rental Subsidy (CGRS) programs, which provide affected households with a cash stipend to cover one year’s rent, plus additional grants for livelihood or other types of assistance. From the beginning of the CGRS program in 2011 until the end of 2013, an estimated 63,000 families will have been relocated from camps using this approach. Camp closure was thus based on the respect for the rights of the displaced by ensuring that the decision to leave was informed and voluntary. The process involves considerable efforts dedicated to developing strategies for communication with beneficiaries. Haiti 2010 2013 Earthquake case study CCCM_Case Studies_VOL 1
Kenya, 2007-2008, Conflct 2008 Conflict Case study CCCM case studies Vol.1 The CCCM Cluster was activated as a standalone cluster in January 2008 along with 11 other clusters.The cluster approach was activated because the country was overwhelmed by the crisis, despite the presence of a strong governance structure. The majority of the 11 clusters were phased out in August 2008 with the exception of Protection and Early Recovery. The roles of the CCCM Cluster were to provide support to KRCS in terms of camp infrastructure, registration and service provision. However, at the onset of the crisis the roles and responsibilities of all CCCM actors were not well established. Thus, a Memorandum of Understanding (MoU) was drafted, agreed, and signed by the KRCS and the CCCM Cluster. The CCCM Cluster played an integral role, providing advice and technical support to the KRCS. Kenya 2007 2008 Conflct case study CCCM_Case Studies_VOL 1
Namibia, 2011, Flood 2011 Flood Case study CCCM case studies Vol.1 In 2011, Namibia experienced one of its worst floods in its history. A joint rapid assessment was conducted by the Government of the Republic of Namibia to gather information on the gaps and needs in the response. Based on the Camp Coordination and Camp Management (CCCM) assessment, and, recognizing the existing disaster risk management system and structures in place in Namibia, a capacity building program for the national disaster management authorities was developed from a CCCM training package. Further, this success led to the development of a contextualized Disaster Risk Management (DRM) training package. Two training packages were developed comprising of more than 80 simple and practical tools, which used images and illustrations to disseminate key messages. This attracted participants’ attention and enabled them to identify the messages in a faster and easier way, and they brought color and fun to the training. Namibia 0 2011 Flood case study CCCM_Case Studies_VOL 1
Pakistan, 2013, Conflict 2013 Conflict Case study CCCM case studies Vol.1 The CCCM Cluster was responsible for three camps in the KPP FATA region. Its responsibilities entailed: identifying, monitoring and reporting on standards; and coordinating multi-sectoral services. Due to issues of gender-based violence (GBV) and security, with the high risk of abandoned tents being used to host suicide bombers, the Provincial Disaster Management Authority (PDMA) and CCCM partners decided to carry out a joint tent-to-tent survey to verify the actual number of IDP families residing in the camp. Pakistan 0 2013 Conflict case study CCCM_Case Studies_VOL 1
Pakistan, 2012, Flood 2012 Flood Case study CCCM case studies Vol.1 Country-wide flooding in 2010, floods in Sindh and Balochistan in 2011, and the flooding in Sindh, Balochistan and Southern Punjab in 2012 and 2013 have together affected at least 29 million people and damaged or completely destroyed almost 3 million houses across the country. In 2011 the CCCM Cluster was not formally activated following the floods despite significant population displacements, which resulted in a gap in the response. To compensate, the temporary Settlement and Support Unit (TSSU) was rolled out under the Shelter Cluster to undertake CCCM-related roles, including tracking displacement and return trends, and supporting the identification of displaced people’s needs. As recovery activities were on-going in areas affected by the 2011 floods, three provinces were hit again by flash floods due to heavy rains in September 2012, causing widespread damage. Again, the TSSU team mobilized to monitor displacement trends and needs of populations in temporary settlements. Pakistan 0 2012 Flood case study CCCM_Case Studies_VOL 1
Philippines, 2012, Typhoon 2012 Typhoon Case study CCCM case studies Vol.1 Camp Coordination and Camp Management (CCCM) Cluster collaborated closely with the Department of Social Welfare and Development (DSWD), and to develop a systematic disaster response during recurring natural disasters in the Philippines. This case study highlights the use of the Displacement Tracking Matrix (DTM). This is one of the tools that the Government of the Philippines and the CCCM Cluster have used during disaster responses. It provides timely and accurate data of displaced people’s locations and needs to support informed decision-making. When typhoon Bopha (Pablo) hit the Visayas and Mindanao regions in December 2012, the CCCM Cluster immediately rolled out the DTM. At the same time, the DTM itself evolved by receiving feedback from field operations during the recurring natural disaster responses. Philippines 0 2012 Typhoon case study CCCM_Case Studies_VOL 1
Thailand, 2011-2012, Flood 2012 Flood Case study CCCM case studies Vol.1 In 2011, Thailand was hit by the worst flooding it has experienced in over 50 years. The compounding effects of extreme weather events overwhelmed all water management systems, and one fifth of the country was inundated. The flood waters spread all the way from Ayutthaya to Bangkok. The CCCM Cluster assisted in the procurement of food and non-food items (NFIs). At a later stage in the disaster response, CCCM also provided capacity building trainings to strengthen the competencies of the Thai authorities in preparedness, mitigation, and collective center management. This case study focuses on the second stage of the response. The trainings were successful and prompted further requests for capacity building from the national authorities. CCCM also created short video clips to promote better collective center coordination and management among local and national authorities, and communities. Thailand 2011 2012 Flood case study CCCM_Case Studies_VOL 1
Uganda, 2005, Internal Civil Conflict 2005 Conflict Case study CCCM case studies Vol.1 In 2005, the Cluster Approach was rolled out in Northern Uganda as a pilot project for Humanitarian Reform. The CCCM sector was initially rolled out as a branch of the Protection Cluster. CCCM was initiated just after the peak displacement and, after 6 months, shifted its focus to camp closure and phase-out activities. The CCCM Cluster was tasked to develop and pilot a camp phase-out and closure program, which was later used asthe flagship model for the rest of Northern Uganda and is the basis for this case study. Uganda 0 2005 Internal Civil Conflict case study CCCM_Case Studies_VOL 1
Yemen, 2009-2013, Conflict 2013 Conflict Case study CCCM case studies Vol.1 The CCCM activities in this project included: •Strengthening the capacity building of local NGOs already working with IDPs outside camps. •Supporting local organizations to develop IDP community centers in key regions. •Utilizing outreach mobile programmes in Amran and Sa’ada to access remote areas far from the community centers. •Facilitating the dissemination of vital information among stakeholders (National authorities, humanitarian community, NGOs, development actors, beneficiaries, host community). •Encouraging the multi-functionality of the centers. IDPs frequently used the community centers as a meeting point to engage with other IDPs. •Providing financial and technical assistance to the IDP community centers. Yemen 2009 2013 Confllct case study CCCM_Case Studies_VOL 1